Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Mackenzie

Cindy Mackenzie

June 29, 2026

5  out of  5
rating by Cindy Mackenzie
"Cindy S. was patient and thorough helping me achieve my goal of purchasing a car. Due to some familial challenges, she went above and beyond to make our experience a positive one. I could not have made this happen without her expertise and once again, patience in the process. Thank you Cindy!"
Profile photo of Madison Eveland

Madison Eveland

June 26, 2026

5  out of  5
rating by Madison Eveland
"Extremely kind and helpful! The team is super friendly and always there to answer any of my questions. My family has been with Katie for years and now as I am entering the world of adulthood and insurance, I see why we have stayed for so long. Truly such an amazing experience every time interacting with anyone just the most understanding and kind people!"
Profile photo of Colleen Boulais

Colleen Boulais

June 26, 2026

5  out of  5
rating by Colleen Boulais
"I was having difficulty understanding everything, Angie took the time to help me understand everything"
Profile photo of Megan Newell

Megan Newell

June 22, 2026

5  out of  5
rating by Megan Newell
"⭐⭐⭐⭐⭐

I cannot say enough wonderful things about Cindy at State Farm. After switching jobs, I found myself needing to make changes to both my car and home insurance, and what could have been a stressful and overwhelming process became incredibly easy thanks to her.

From the very beginning, Cindy was patient, knowledgeable, and genuinely caring. She took the time to listen to my situation, explain my options clearly, and make sure I understood everything before making any decisions. I never felt rushed or pressured—just supported.

What stood out most was how much she truly cared about finding the best coverage for my family's needs while helping me navigate the changes that came with my new job. Her professionalism, responsiveness, and kindness made all the difference.

In a world where great customer service can be hard to find, Cindy goes above and beyond. She made me feel valued, heard, and confident that my home and vehicles were properly protected. I am so grateful for her guidance and expertise and would highly recommend her to anyone looking for an insurance agent who genuinely puts her clients first.

Thank you, Cindy, for making a challenging transition so much easier. Your warmth and dedication are truly appreciated! ❤️"
Profile photo of Mary Liakos

Mary Liakos

June 20, 2026

5  out of  5
rating by Mary Liakos
"Crystal is a gem !!!!!‼️Saved me all kinds of money and is the most helpful agent l have ever done business with! I am going from years of unhappy interactions with Farmers and l am breathing a sigh of relief ,in this lousy economy,to save all kinds of money! Thank you so much Crystal! You are a hidden treasure.
I look forward to hearing you are once again providing renter's insurance.I hope it is in the near future."
Profile photo of Angie Babe

Angie Babe

May 28, 2026

5  out of  5
rating by Angie Babe
"The whole team is fantastic I was able to get my home, auto, and life insurance all here and they made it easy. They also provide financial Services....."
Profile photo of Carmen Ramos

Carmen Ramos

May 19, 2026

5  out of  5
rating by Carmen Ramos
"I had the pleasure to meet Andres Munoz. During my visit he went above and beyond to help me. He was very patient, informative and answered all of my questions and concerns."
Profile photo of Connor Cooper

Connor Cooper

May 19, 2026

5  out of  5
rating by Connor Cooper
"Andre was very professional and helpful!"
Profile photo of Cristina Velasquez

Cristina Velasquez

April 23, 2026

5  out of  5
rating by Cristina Velasquez
"My parents had a question on their policy and Andre was very kind to help us out. Really took his time to explain things clearly. Would definitely recommend!"
Profile photo of David Haines

David Haines

April 2, 2026

5  out of  5
rating by David Haines
"My parents had some questions on their home insurance, and Carlos was great in explaining things to them and made sure that they understood. They tend to ask the same things multiple times and he was very courteous and went at their pace. We knew that Katie’s team was good, but Carlos just showed us how amazing their service really is!"
Profile photo of MD Haines

MD Haines

April 2, 2026

5  out of  5
rating by MD Haines
"Carlos was very helpful answering all my questions regarding my auto policy. I would definitely recommend him to anyone looking for an AWESOME insurance agent !!!"
Profile photo of Austin Shepard

Austin Shepard

April 1, 2026

5  out of  5
rating by Austin Shepard
"Andre Munoz helped me figure out a great quote. He was very friendly and helpful."
Profile photo of Ramses L.

Ramses L.

February 13, 2026

5  out of  5
rating by Ramses L.
"Andre was very helpful and kind. Got me all set up for what I needed!"
Profile photo of John Burke

John Burke

February 6, 2026

5  out of  5
rating by John Burke
"Very knowledgeable insurance agency!"
Profile photo of Ansley Coale

Ansley Coale

November 26, 2025

5  out of  5
rating by Ansley Coale
"I've using them since 1973. Great service, great people. Cindy just now spent a lot of extra time on my Flood Insurance issue, even when her FEMA contact couldn't write the policy. They handle my cars, trucks, and buildings, and for 36 years a 2000-acre ranch. II always get immediate friendly and very competent help at very fair prices. Straight talkers"
Profile photo of Jennifer DelMonte

Jennifer DelMonte

November 20, 2025

5  out of  5
rating by Jennifer DelMonte
"I have life insurance through Katie Chase Insurance and it is the easiest process I have ever been through. I was not sure about the insurance and which option was best for me but Cindy was amazing with all my questions and making sure to educate me to show me the best option for me. She was patient and so kind and has followed through with everything she said she would do. We moved away and have continued to keep our insurance because of the amazing customer service we received from Cindy. She continues to help us with any and all concerns and questions and we can’t imagine being with anyone else. Katie has built an amazing team and is honest and caring with all of her clients! Thank you so much and I will tell any and all my friends to use Katie for all their insurance needs!"
Profile photo of Nick Hoyle

Nick Hoyle

October 17, 2025

5  out of  5
rating by Nick Hoyle
"Crystal Redding is the best agent ever! She super friendly, caring and listened to my needs. I always recommend her to my friends and family."
Profile photo of Ryan Redding

Ryan Redding

October 16, 2025

5  out of  5
rating by Ryan Redding
"Crystal Redding was our agent. Yes, we are related but I’m not an easy sale regardless. She made the process simple and painless for me. Highly recommend her for all your insurance needs!"
Profile photo of Jerie Redding

Jerie Redding

October 14, 2025

5  out of  5
rating by Jerie Redding
"My agent Crystal, helped me when I was stuck in a strange city, getting my car towed to a dealership, and helped getting me Accommodations , to stay overnight, considering this was 10PM at night. No other agent would go above and beyond for a customer!"
Profile photo of Michael BoSniak

Michael BoSniak

October 6, 2025

5  out of  5
rating by Michael BoSniak
"I have both condo and auto insurance through Katie Chase State Farm office. Making the move from New York to California, the transition was seamless due to her professional and knowledgeable staff. Cindy, Crystal and Corey have all helped with my questions, concerns and occasional claims."
Profile photo of cheri rebsamen

cheri rebsamen

October 3, 2025

5  out of  5
rating by cheri rebsamen
"Every time I’ve ever called the staff at Katie Chase’s office have been excellent helpful and have reached all my needs."
Profile photo of Steven Schroeder

Steven Schroeder

September 26, 2025

5  out of  5
rating by Steven Schroeder
"When I unexpectedly needed help she went out of her way to help me out. Thank you!"
Profile photo of Anyra Papsys

Anyra Papsys

September 16, 2025

5  out of  5
rating by Anyra Papsys
"Appreciate the ease of reaching an agent, and willingness to work with my policy to fit my budget - especially after buying a new car."
Profile photo of Michael Gloistein

Michael Gloistein

September 4, 2025

5  out of  5
rating by Michael Gloistein
"State Farm Agent Katie Chase and her staff are very knowledgeable and professional. I would recommend them to anyone for their insurance needs. They have been so helpful to me and my family!"
Profile photo of Julie Dodgshon

Julie Dodgshon

August 29, 2025

5  out of  5
rating by Julie Dodgshon
"I was broken down on the Richmond Bridge in the San Francisco Bay area and I had called AAA and had been waiting a couple hours and id seen several. AAA trucks drive right past me and I was in a very narrow lane off to the side of the the two lane bridge and had cars whizzing by me nearly missing me each time and I thought this is ridiculous and I was terrified so I thought I have State Farm Roadside Assistance, but I don’t know how to access it. Let me see what I can do. It was surprisingly simple to access and it was amazing. The driver called me, said he was 15 minutes away and it would only cost me $20 for the gas and I got where I was going! I was so graceful! In general State Farm is such a great company. I love my broker Katie Chase It’s an all female office and they bring their dogs to work and I got a State Farm swag bag with all kinds of cool Stuff in it so State Farm is the way to go people❣️"